Add Product

Search Results:

Reply
New Member
Posts: 1
Registered: ‎09-06-2020

PROBLEM WITH MY LENOVO

I bought a computer Lenovo at your store in Houston Texas on August 19th. And now the camera and microphone are not working. Im in Panama City now and need to know how can I return the computer.
Highlighted
Recognized Member
Posts: 222
Registered: ‎07-16-2014

Re: PROBLEM WITH MY LENOVO

@gcandano 

 

If you like the computer overall, the malfunction you're having is likely due to driver or other software issue, and should be a fairly easy fix with some help from Lenovo's tech support. Give them a call.

Posts: 1,594
Topics: 77
Kudos: 264
Solutions: 74
Registered: ‎11-23-2018

Re: PROBLEM WITH MY LENOVO

Hi, gcandano, and welcome to our online community!

 

Thanks for reaching out to us on our forum for support. I hate to hear you're experiencing issuing with your new Lenovo computer. Did you purchase Geek Squad Protection on the device? Or, as drumn_bass mentioned, have you contacted the manufacturer about these issues you're seeing with the device?

 

Regards,

Allison|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!