04-03-2021 04:02 PM
04-03-2021 04:21 PM
Welcome to our forums and thank you for posting!
I appreciate you taking the time to reach out to us regarding your experience. Our Price Match Guarantee is a great way to make sure you aren’t missing out on any deals on your recent purchases.
Per the terms and conditions of our Price Match Guarantee, it states we do not price match open-box items, only new ones. Because open-box prices change from the time they are returned and by store, we cannot provide a price match. However, if we carry have the item new in the store, or online, we may be able to, as long as it qualifies. I am more than happy to review this for you.
To do so, please send me a private message with the item in question, along with a link to it on amazon, your full name, phone number, and e-mail address. To send it, click on the blue "Private Message" button next to my signature. I look forward to hearing back from you.
04-03-2021 04:38 PM
I'm wondering... if Amazon's price for a new item was lower than Best Buy's open box, why were asking them to match the open box item price? (I think I might know the answer, it wasn't actually sold by Amazon, which is a requirement for a price match, right?)