Add Product

Search Results:

Reply
Highlighted
New Member
Posts: 1
Registered: ‎10-16-2020

Order #{removed per forum guidelines}

[ Edited ]

My credit card was charged $1390.97, and was refunded $993.79, so the actual charge was $397.18.

 

The charge on my receipt is $1178.59.  This charge is pending on my credit card.

I believe I whould receive a refund of $397.18.

 

Thank you!

Mary Jane {removed per forum guidelines}

Highlighted
Posts: 5,206
Topics: 158
Kudos: 403
Solutions: 239
Registered: ‎08-21-2017

Re: Order #{removed per forum guidelines}

Good afternoon, Mary Jane,

 

Welcome to our community forums. It certainly strange to hear that that you've seen multiple charges and refunds for this order. I would be glad to help you take a closer look into this.

 

Just to be sure, have you processed a return for any of these items? Have there been any other charges or refunds since making this post?

 

I'd like to take a closer look at this order and will need a few more details. Can you please send me a private message that includes your:

 

Email address

Phone number

 

I look forward to hearing back from you so I can continue to review this.

AndrewB|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!