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New Member
Posts: 1
Registered: ‎10-16-2020

Order #{removed per forum guidelines}

[ Edited ]

My credit card was charged $1390.97, and was refunded $993.79, so the actual charge was $397.18.


The charge on my receipt is $1178.59.  This charge is pending on my credit card.

I believe I whould receive a refund of $397.18.


Thank you!

Mary Jane {removed per forum guidelines}

Posts: 6,667
Topics: 227
Kudos: 558
Solutions: 341
Registered: ‎08-21-2017

Re: Order #{removed per forum guidelines}

Good afternoon, Mary Jane,


Welcome to our community forums. It certainly strange to hear that that you've seen multiple charges and refunds for this order. I would be glad to help you take a closer look into this.


Just to be sure, have you processed a return for any of these items? Have there been any other charges or refunds since making this post?


I'd like to take a closer look at this order and will need a few more details. Can you please send me a private message that includes your:


Email address

Phone number


I look forward to hearing back from you so I can continue to review this.

AndrewB|Social Media Specialist | Best Buy® Corporate
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