12-27-2018 05:55 PM
01-04-2019 10:54 PM
01-06-2019 10:49 AM
Thanks for joining us at the Best Buy Community forums. I’m sorry to hear that your monitor wasn’t working when it arrived, and that the replacement has been delayed.
Delays can happen for a variety of reasons, from low stock from the manufacturer to shipping logistics issues. Please reach out to me through a private message, by using the link in my signature below this post, with your name, email address, phone number, and the order number if you have it.
Once I have all of that, I’ll check it out and see if I can find any details for you.