Best Buy Store Purchase

[azimu7h]

Title is exactly what happened. To my surprise the order was again cancelled after paying with gift cards in store and cash. Extremely frustrated so I tried to talk with chat who also gave me no answers and was told to go in store to help with my refund. So not only am I out the gas money and time. I also am out the money until I can find time to go back to deal with this in person. Any suggestions or help would be great. Absolutely ridiculous. 

[azimu7h]

I was just informed by chat that my refund has been processed. Unfortunately I do not have the gift cards I used in store anymore because the balance was $0 on them. The employee offered to throw them away to which I agreed. FML

[Trey-BBY Social Media Specialist]

Good Afternoon, azimu7h.

Welcome to the Best Buy Forums!

Thanks for reaching out. I'm sorry to hear that you were having issues with your orders. I'd love to help. Please send me a private message with your full name, phone number, and email, so that I can better assist you. You can send a private message by selecting the blue "Private Message" button to the right of my signature. Just so you're aware, I will be out of the office for the weekend after today, in case I don't respond. I will return to the office Tuesday morning to continue assisting you.
 

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