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Posts: 1
Registered: ‎05-31-2021

Open box incorrect price

I bought an open box T.V. yesterday and was charged full price instead of the open box price. If come back to the store with the box will I be refunded the difference in price?
Posts: 6,652
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Registered: ‎08-21-2017

Re: Open box incorrect price

Good afternoon, Therainman,


Thank you for stopping by our community forums and letting us know about this purchase. I'm a big fan of open-box products and know it's a perfect way to get a great deal so I can imagine your surprise to see this price different. I'd be happy to give you some information on how to get help moving forward.


As you mentioned, the store where you made this purchase should be able to help get this corrected? Do you need any assistance getting in touch with this store? Please let me know, I'd be happy to reach out to them on your behalf!

AndrewB|Social Media Specialist | Best Buy® Corporate
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