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New Member
Posts: 1
Registered: ‎07-05-2020
Accepted Solution

Open Box return policy Acer nitro 5

Today I bought an Acer Nitro 5 at The Lexington KY Best Buy open Box for $604 which was a great deal. I drive my laptop an hour home and after charging it for the first time and unplugging it I realize that It does not work unless it is plugged in. I would like to return this defective laptop but am unsure if I can or cannot because I purchased it open box. I still have the receipt. Thank you for your help!
Best Buy Employee
Posts: 1,815
Registered: ‎01-09-2015

Re: Open Box return policy Acer nitro 5

Man that’s a bummer, sounds like it would have been a great deal. Open box qualifies for the full return policy, which is 15 days.
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