02-26-2019 10:09 AM
I am am wondering if there is a price match guarantee on open box items? I purchased a open box Razer Stealth for $1184 on 2/23/19 and noticed on the Best Buy web page the open box price has dropped to $959. A brand new one is now only $1199!
I live a 100 miles from the store so it's a problem to return to the store to deal with this issue. But I will if I have to to do so.
Will they do a price match on this item or should I just return it? I am a elite plus member so I have 45 days to deal with this problem I assume.
02-26-2019 11:40 AM
Welcome to our forums and thank you for posting!
Per the terms and conditions of our Price Match Guarantee, it states we do not price match open-box items, only new ones. Because open-box prices change from the time they are returned and by store, we cannot provide a price match. I hope this helps clarify this situation. I appreciate your time and patience.
02-26-2019 12:36 PM