08-06-2019 09:51 PM
08-07-2019 11:33 AM
Hi there, DavioR18,
Welcome to our Best Buy forum community!
Getting a new TV is a big deal, so we appreciate that you decided to place your order with us! However, the experience you have described does not match the stress-free delivery we intended. We understand that you're anxious to start using that new TV, and waiting another week for the delivery is less than ideal, so I'm glad you took the time to reach out through our forum.
For me to get started on looking at our options, can you please use the "Private Message" option in my signature below to share your full name, phone number, and email?