Add Product

Search Results:

Reply
New Member
Posts: 9
Registered: ‎09-01-2019

Note 10+ Delay

Note 10+ disaster also, Called Samsung and according to them the preorder Bonus would be available to do till Sept 22. They have a phone they can fill the preorder with but the system will not let them unless I cancel the order. but then the chance of loosing the bogo. and talking with Verizon I would lose that. Shame on you Best Buy...

Posts: 5,738
Topics: 66
Kudos: 535
Solutions: 328
Registered: ‎12-23-2016

Re: Note 10+ Delay

Hi, donaldrke,

 

Thanks very much for joining us at the Best Buy Community forums. I'm sure you are very excited about that Galaxy Note10. I'm sorry about that delay.

 

I see that you sent in a private message about this. I am going to reply to that shortly so that we can dig in to this and see if we can find a solution.

 

Sincerely,

Kyle R|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 9
Registered: ‎09-01-2019

Re: Note 10+ Delay

According to Katie with the Exective Resolution someone would be contacting me and have not.

 

 

Posts: 5,738
Topics: 66
Kudos: 535
Solutions: 328
Registered: ‎12-23-2016

Re: Note 10+ Delay

Hi, donaldrke,

 

It can sometimes take a bit to hear back in situations like this, so it may take a few days for you to get a response. If you have any questions about that, I suggest following up with Katie directly.

Sincerely, 

Kyle R|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 9
Registered: ‎09-01-2019

Re: Note 10+ Delay

Manager from the Local Store Contacted me and notified me that my phone has shipped, and within days my and as well as 4 others got their phones,  Order fulfilled.

Posts: 5,738
Topics: 66
Kudos: 535
Solutions: 328
Registered: ‎12-23-2016

Re: Note 10+ Delay

Hi again, donaldrke,

 

That's awesome news. I hope you enjoy those phones. Please reach back out if er can ever help you out again int he future.

 

Sincerely,

Kyle R|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!