Best Buy Store Purchase

[GNew22]

Hi,

I purchased Apple Airpods in-store using my Best Buy credit card in November of 2018. The audio is not working in one of the Airpods and I need a receipt (proof of purchase) in order for Apple to repair (within the 1-year Apple warranty). I can provide the following info once I am contact by a moderator via private message:

• Your first and last name
• Your phone number
• Your email address associated with your Best Buy account
• Your My Best Buy Member ID
• What product(s) are/were purchased
• The rough total amount spent on the receipt, including tax
• Date of purchase
• Store location

Thank you in advance.

[KyleR-BBY Senior Social Media Specialist · Accepted solution]

Hi, GNew22,

Thanks for joining the Best Buy Community forums. Having your AirPods stop working must be a pain. I don't know what I'd do without my headphones. I use them for hours every day.

I'll shortly be sending you that private message to gather those details. You can check it by logging in to your forum account and clicking the orange envelop in the top right corner of the page.

I can then get to work on sending you that receipt.

Sincerely,