Add Product

Search Results:

Reply
New Member
Posts: 1
Registered: ‎01-08-2019
Accepted Solution

Need receipt for graphics card from 10-23-2016 for RMA

[ Edited ]

Hi, 

 

I purchased a EVGA - SuperClocked NVIDIA GeForce GTX 1070 8GB GDDR5 PCI Express 3.0 Graphics Card in October of 2016, unfortunately the card has died and I'm trying to do a RMA return of the card back to EVGA. They require a copy of the invoice/receipt, however when I got to my BestBuy online account and click on details I get this message " We're Sorry Order information is currently unavailable. Please try again later."  Anyway to get a receipt of this purchase?

 

Thanks for any assistance, 

 

Adolfo {removed per forum guidelines}

Posts: 1,497
Topics: 11
Kudos: 124
Solutions: 75
Registered: ‎10-19-2017

Re: Need receipt for graphics card from 10-23-2016 for RMA

Hello AdolfoPanchoMunoz,

 

Welcome to the Best Buy Forums!

 

Thank you for reaching out to us and welcome to the forums!

 

I appreciate you choosing us for your graphics card purchase. Thank you for taking the time to write us regarding your receipt.

 

Personally, I can't keep track of a receipt for more than five minutes myself, let alone 2 years. I am more than happy to help you take a look to see if I can track down your receipt.

 

I am going to need some more information about your purchase so I can research it. Using the “Private Message” button below my signature, will you please send me:


Your full name
Your e-mail address

Phone number

The full amount of the purchase

Location of store it was purchased at

 

I look forward to your response so I can continue to search for this receipt.

 

Regards,

Deysha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!