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Need receipt for graphics card from 10-23-2016 for RMA

[ Edited ]



I purchased a EVGA - SuperClocked NVIDIA GeForce GTX 1070 8GB GDDR5 PCI Express 3.0 Graphics Card in October of 2016, unfortunately the card has died and I'm trying to do a RMA return of the card back to EVGA. They require a copy of the invoice/receipt, however when I got to my BestBuy online account and click on details I get this message " We're Sorry Order information is currently unavailable. Please try again later."  Anyway to get a receipt of this purchase?


Thanks for any assistance, 


Adolfo {removed per forum guidelines}

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Registered: ‎10-19-2017

Re: Need receipt for graphics card from 10-23-2016 for RMA

Hello AdolfoPanchoMunoz,


Welcome to the Best Buy Forums!


Thank you for reaching out to us and welcome to the forums!


I appreciate you choosing us for your graphics card purchase. Thank you for taking the time to write us regarding your receipt.


Personally, I can't keep track of a receipt for more than five minutes myself, let alone 2 years. I am more than happy to help you take a look to see if I can track down your receipt.


I am going to need some more information about your purchase so I can research it. Using the “Private Message” button below my signature, will you please send me:

Your full name
Your e-mail address

Phone number

The full amount of the purchase

Location of store it was purchased at


I look forward to your response so I can continue to search for this receipt.



Deysha|Social Media Specialist | Best Buy® Corporate
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