07-16-2022 09:29 PM
07-17-2022 10:08 AM
Welcome to our Best Buy Support forums. I can understand finding that your store credit went missing and then being bounced back and forth like this, wouldn't be the ideal situation to be in. I'd be happy to see how I can assist.
Can you please send me a private message with your full name, phone number, email address, and the Customer Service Pin Number from the receipt that it was issued on?