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Posts: 1
Registered: ‎02-05-2019

Need an email copy of an in store receipt

Hello, 
I see my in-store purchase online in my account but can't seem to find the button to get Details or Print a Receipt. 

 

A far as I can tell I can post here and someone will help me? 

 

I have all the relevent details if someone can message me.

 

Cheers!

Kaz

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Posts: 2,248
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Registered: ‎10-19-2017

Re: Need an email copy of an in store receipt

Greetings, Kazdoom!

 

Thank you for reaching out to us and welcome to the forums!

 

I appreciate you choosing us for your purchase. Thank you for taking the time to write us regarding your receipt.

 

Personally, I can't keep track of a receipt for more than five minutes myself, and I am more than happy to help you take a look to see if I can track down your receipt.

 

I am going to need some more information about your purchase so I can research it. Using the “Private Message” button below my signature, will you please send me:


Your full name
Your e-mail address

Phone number

Customer Service PIN

Date of purchase

The full amount of the purchase

Location of store it was purchased at

 

I look forward to your response so I can continue to search for this receipt.

 

Regards,

Deysha|Social Media Specialist | Best Buy® Corporate
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