12-30-2018 03:30 PM
I never lose receipts, it must have got lost when I moved recently. It is for an Hp Envy x360 convertible 15m-bp0xx. When I purchased this product, for some reason it was not added to my account under purchased items so I wasn't able to get a receipt from there.
I can provide the date I bought it, serial number, product number, amount purchased for including the warranty and amount of warranty years.
Solved! Go to Solution.
12-30-2018 04:51 PM
Thanks for reaching out to us for assistance with a purchase you've made with us. I'd be more than willing to see how I can help!
It looks like you have all the information I would need to have the best chance at locating the purchase receipt. I'll need to confirm your full name, phone number, email address, and order number in a private message. Click the blue "Private Message" button in my signature line below!
I'm looking forward to working with you soon!
|JJ|Social Media Specialist | Best Buy® Corporate|
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