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Posts: 2
Registered: ‎12-30-2018
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Need Help getting Receipt Copy for warranty

I never lose receipts, it must have got lost when I moved recently. It is for an Hp Envy x360 convertible 15m-bp0xx. When I purchased this product, for some reason it was not added to my account under purchased items so I wasn't able to get a receipt from there. 

 

I can provide the date I bought it, serial number, product number, amount purchased for including the warranty and amount of warranty years.

New Member
Posts: 2
Registered: ‎12-30-2018

Re: Need Help getting Receipt Copy for warranty

Couldn't find how to edit the post.

I also have the order number when it was bought in store.
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Registered: ‎04-18-2017

Re: Need Help getting Receipt Copy for warranty

Greetings Angelcab-

 

Thanks for reaching out to us for assistance with a purchase you've made with us.  I'd be more than willing to see how I can help!

 

It looks like you have all the information I would need to have the best chance at locating the purchase receipt.  I'll need to confirm your full name, phone number, email address, and order number in a private message.  Click the blue "Private Message" button in my signature line below!

 

I'm looking forward to working with you soon!

 

Sincerely, 

JJ|Social Media Specialist | Best Buy® Corporate
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