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Posts: 1
Registered: ‎10-11-2018

Need Copy of In Store Receipt for return or exchange

Hi All, while I was visiting Chicago last weekend I decided to pass by one of the Best Buy's close to my hotel. The exact Best Buy I went to was at address 1432 Butterfield Rd, Downers Grove, IL 60515. On 10/06/2018 I purchased an Acer monitor Acer - XF270H 27 for around $ 265.63 it was on sale for 250 plus tax. The thing is when I went back to my home state of Kentucky and tried the monitor I realized it came with a dead pixel on the screen. I wanted to return immediately to a Best Buy in my home state but i had lost the receipt on my way back home from chicago. 

 

The purchased was made with a Best Buy Credit Card that was given to me the same day I bought the monitor ( I was asked if i wanted to apply so i did, I was approved, and made the purchase with the card due to a 10% cash back offer they were running). I would please like a copy of my store receipt so I can return this monitor or exchange for a new one. Please contact me for me details. 

 
Contributor
Posts: 252
Registered: ‎02-05-2013

Re: Need Copy of In Store Receipt for return or exchange

just log into your account bestbuy.com or go to the store and tell them your phone number. recipept not needed

Posts: 2,555
Topics: 17
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Registered: ‎11-29-2016

Re: Need Copy of In Store Receipt for return or exchange

Hey Kelvin923,

 

Welcome to our forums!  You’ve definitely come to the right place for help in getting a copy of your receipt, and I’ll be happy to explore your options further with you. 

 

I see you’ve sent me a few pieces of information I’ll need to begin my search, but there’s just a few pieces of private information I’ll need to gather from you to hopefully send you this receipt.  To gather the information I’ll need, I’m going to send you a private message.  To read my message, be sure to log into your Support Forum account, and click on the orange envelope in the upper right-hand corner of your screen.

 

See you up there,

SeanM|Social Media Specialist | Best Buy® Corporate
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