Missing game code, no receipt with purchase.

tmickschl · ‎12-28-2022

I recently made a game puchase online that was supposed to have a bonus code on receipt, however no receipt was given when the game was picked up in store, and nothing is on my account.

May I get some assistance please?

Bobby-BBY · ‎11-08-2021

Good Morning, tmickschl.

Thank you for reaching out to us on the Best Buy Community Forums. I certainly know how important it is that you receive your games as expected, and I would be happy to look further into this with you. Please start by sending me a private message with your full name, phone number, email address, and order number.

Kindest regards,

Bobby

|

Senior Social Media Specialist | Best Buy® Corporate
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Missing game code, no receipt with purchase.

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