12-29-2022 07:34 PM
I recently made a game puchase online that was supposed to have a bonus code on receipt, however no receipt was given when the game was picked up in store, and nothing is on my account.
May I get some assistance please?
Solved! Go to Solution.
12-30-2022 08:16 AM
Good Morning, tmickschl.
Thank you for reaching out to us on the Best Buy Community Forums. I certainly know how important it is that you receive your games as expected, and I would be happy to look further into this with you. Please start by sending me a private message with your full name, phone number, email address, and order number.