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Posts: 9
Registered: ‎11-03-2016

Missing email code


I have purchased an item that is supposed to come with a digital code. Problem is, I never receive email codes/emails from BB. 

Can someone help me out? 

Maybe PM  it to me or call me with the code? 

Posts: 675
Topics: 40
Kudos: 87
Solutions: 25
Registered: ‎07-23-2018

Re: Missing email code

Hi there, dirthurts!


It is always nice to hear from our customers on the Best Buy Forums, although hearing you are not receiving your emails with the code is not the news we’d hope for. We certainly want to see what can be done about that, and our team would be glad to see if we have any options to assist.


I see you’ve sent a private message, and we will be replying there shortly to gather the necessary information to view your order. Please keep an eye out for a message from us soon.



Sarah|Social Media Specialist | Best Buy® Corporate
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