07-22-2019 05:36 PM
Solved! Go to Solution.
07-24-2019 04:08 PM
Hi there, Bivvie!
We'd love to take a look into your purchase and see what we can do to help. In order to do so, we'll just need you to send us over a private message with the Customer Service PIN located toward the bottom of your in-store receipt, your phone number, full name, and email.
To send a private message, simply select the darker colored box to the far right of my signature below.