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Posts: 1
Registered: ‎10-20-2019

Missing Reward Certificate?

[ Edited ]



I am writing to validate the status of my Reward issued for Order Number: {removed per forum guidelines


I have not been able to identify, or validate, that my 5% Reward was ever issued for this purchase.  


Thank You,


Joel {removed per forum guidelines}

Posts: 432
Topics: 34
Kudos: 102
Solutions: 29
Registered: ‎10-03-2017

Re: Missing Reward Certificate?

Hi there, Joel! 


Welcome to the Best Buy Support Forums! 


I understand that you have some concerns regarding your My Best Buy rewards account. We'd be happy to take a look into this for you and see what we can find out, but will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:

  • Your full name
  • Your phone number
  • Your email address
  • Your order number

To send me a private message, please click the button labeled "Private Message" in my signature below.



Vince|Social Media Specialist | Best Buy® Corporate
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