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New Member
Posts: 4
Registered: ‎12-05-2018

Missing Paypal Refund

Hi,

 

I only recieve half of my refund for a claim. It has been 2 weeks and still missing the other half of my money to paypal. Please help.

 

Best,

Alan

New Member
Posts: 4
Registered: ‎12-05-2018

Missing Paypal Refund - 6 phone call and 2 emails and no status updates

Hi,

 

I am missing paypal refund, please help.

 

Best,

Alan

New Member
Posts: 4
Registered: ‎12-05-2018

Missing Paypal Refund - 6 phone call and 2 emails and no status updates

Hi,

 

I only got half of my refund back. It has been 2 weeks and still nothing. I have gone through 6 phone calls, 2 emails, and still no reply. HELP.

 

Best,

Alan

New Member
Posts: 4
Registered: ‎12-05-2018

Filing a complain- Missing Paypal Refund (6 phone calls and 2 emails and no response)

Hi,

 

I am missing half of my refund and 2 canceled items. It has been 3 weeks and no refund in sight. HELP

 

 

Recognized Member
Posts: 159
Registered: ‎09-03-2018

Re: Filing a complain- Missing Paypal Refund (6 phone calls and 2 emails and no response)

It can sometimes take up to 30 days to receive a refund using Paypal.

Posts: 5,212
Topics: 51
Kudos: 500
Solutions: 290
Registered: ‎12-23-2016

Re: Missing Paypal Refund

Hello Alan,


Welcome to the Best Buy Community forums. Thanks very much for reaching out about this.


I’d be happy to check into this to see if there’s anything I can do to help out. In order to do so I’ll need a few details, however. Please send me a private message, through the link in my signature, with your name, email address, phone number, and any order number or claim number involved in this.


If you could also let me know any dollar values of what you’ve received back, that would be helpful as well.


Thanks, 

Kyle R|Social Media Specialist | Best Buy® Corporate
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