10-21-2018 12:45 PM
Solved! Go to Solution.
10-23-2018 09:32 AM
Welcome to the Best Buy forums! I appreciate you taking the time to write us about this purchase, and thank you for being a loyal customer!
I love our Open-Box items, because I love to save money. Thankfully I’ve never had an issue, so I’m a little brokenhearted you had to experience it missing something. I want to thank you for your time and catching it fast, and apologize for the inconvenience and frustration this may have caused you.
In order to better assist you, I am going to need some more details. Will you please private message me with your order number, full name, phone number, and e-mail address connected to your BestBuy.com account. To send it, click on the blue button next to my signature when logged in. I look forward to hearing from you.
|Deysha|Social Media Specialist | Best Buy® Corporate|
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