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Posts: 1
Registered: ‎11-29-2019

Missing AMD Ryzen 3800x Free games.

Hi I just bought an AMD Ryzen 3800x processor today and it's supposed to come with an Xbox 3 month game pass and 2 other games(Borderlands 3 and Outerworlds) but I don't have a code for it at all. Nothing on the receipt from what I can tell and nothing in the box. I spoke to AMD and according to them I need a coupon code from you guys. So could it be emailed to me or something?

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Posts: 6,599
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Registered: ‎12-23-2016

Re: Missing AMD Ryzen 3800x Free games.

Hello, richieerich,

 

Thanks for joining us at the Best Buy Community forums. Congratulations on that new processor!

 

Those game codes ought to have been sent to you by email, if the purchase qualified. Have you checked your Spam and Promotions folders? They may be in there.

 

If they aren't, please send a private message in to my by using the link in my signature below this post. If you include your name, email address, phone number, and the order number or customer service PIN from your receipt.

 

Sincerely, 

Kyle R|Social Media Specialist | Best Buy® Corporate
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