07-24-2022 03:57 PM
07-24-2022 04:28 PM
Hello, Use2bloyalbby,
Welcome to the Best Buy Forums!
I appreciate you taking the time to write us regarding your purchase and experience with your local Best Buy team! I am sorry to hear that you had such a poor experience while visiting your local Best Buy to make a new purchase. I know how disappointing that can be especially when the product that was recommended does not work as expected.
I am happy to look into this issue, but in order to better assist, I am going to need some more details. Please, private message me with your full name, phone number, and e-mail address. To send it, click on the blue button bellow my signature. I look forward to hearing from you.
Regards,
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07-27-2022 04:43 PM
07-27-2022 04:59 PM
Thank you, Use2bloyalbby.
We have sent a follow up in the private message with us.
Kindly,
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08-01-2022 01:16 PM
Thank you for thhe follow up message. I have responded and Im looking foward to communicating with you.