07-24-2022 03:57 PM
07-24-2022 04:28 PM
Welcome to the Best Buy Forums!
I appreciate you taking the time to write us regarding your purchase and experience with your local Best Buy team! I am sorry to hear that you had such a poor experience while visiting your local Best Buy to make a new purchase. I know how disappointing that can be especially when the product that was recommended does not work as expected.
I am happy to look into this issue, but in order to better assist, I am going to need some more details. Please, private message me with your full name, phone number, and e-mail address. To send it, click on the blue button bellow my signature. I look forward to hearing from you.
07-27-2022 04:59 PM