01-22-2021 09:54 AM
01-28-2021 11:52 AM
Hi, Brandon20133, and welcome to our online community!
Thanks for posting on our forum for support, although I hate to hear what happened with your recent phone order. While I'm glad to hear you were able to price match an item, I understand your concern with the mix-up that happened with the fulfillment of the order. When it comes to store pickup, if you're not able to make it to the store within five days to get your order, it will be automatically cancelled. As I understand you're in a different state, have you seen this order cancel yet?
If you're still in need of assistance, please send me a private message including your full name, email, phone number, and order number. I'm happy to see what I can do to help. You can find the blue option to message me to the right of my name below.