03-08-2023 10:38 PM
03-09-2023 10:13 AM
Good Morning, TotesLiz.
Welcome to the Best Buy Forums!
Thanks for reaching out. I'm sorry to hear that you had a negative experience with us. I'd love to gather more detail so that I may formally document it in our Internal Review System. Please send me a private message with your full name, phone number and email, so I can better assist you. You can send a private message by selecting the blue "Private Message" button to the right of my signature.
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Kind regards,
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