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Posts: 9
Registered: ‎05-17-2021

Manager complaint - Darryl Eatontown NJ

This guy is clearly not cut out to be a manager I don’t even know if he really was a manager the way he was acting. He thought I wasn’t “disrespecting” him and started to lecture me on why I was disrespectful and kept taking and talking about nonsense not related to my return.

I simply said well you’re the one going on about it and he said. That’s it I’m denying your return. I don’t know who Best Buy is hiring but I will never ever shop Best Buy again. Never ever ever again. Never had an issue shopping at Best Buy for like 20 years but Darryl at eatontown nj just made sure I am an amazon customer for good.
Posts: 1,794
Topics: 91
Kudos: 283
Solutions: 93
Registered: ‎11-23-2018

Re: Manager complaint - Darryl Eatontown NJ

Hello, Cengleke, and welcome to our online community!


Thank you for posting on our forum regarding your recent experience, although I hate to hear you had this kind of encounter at our Eatontown store. This is far from the level of service we strive to provide, and I'd like the chance to follow up on this.

To start, please send me a private message including your full name, email, phone number, and the date and time of your visit to the store. In addition, if you'd care to share your online order number or customer service PIN from your in-store receipt, I'd be glad to take a look at the return you were looking to make. You can find the blue option to message me to the right of my name below.



Allison|Social Media Specialist | Best Buy® Corporate
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