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New Member
Posts: 5
Registered: ‎07-03-2018

Magnolia Wifi Extender

Hello and thank you for these wonderful boards....they are really helpful!!

 

My wife and I have been using Magnolia Services in Best Buy for quite awhile and we love these guys. All my TVs and surround sound equipment were professionally installed. Here is my question:

 

A couple months ago, we went into our BB in Palm Beach Gardens and we were dealing with a rep, who is no longer at this Magnolia department. Our issue is with our cellphone service using our AT&T internet wifi. Ryan, a very knowledgeable service rep told us about a system that they can install into our home that would definitely take care of the issue for good. We have lots of concrete in our new home with impact glass all around. The price of this service was roughly $2000.00 plus installation. I lost the quote and can't find what system they were referring to. 

 

This Magnolia Department is very busy and we are an hour away and it is difficult to get there. We have been unable to get in touch with anyone via the phone. 

 

I am looking for help, not to get in touch with them, but to find out what system it was that they were referring to. 

 

Any help with they were talking about would be greatly appreciated. 

 

Thank you very much!!!

 

 

 

 

Ralph
Posts: 90
Topics: 1
Kudos: 8
Solutions: 4
Registered: ‎11-23-2018

Re: Magnolia Wifi Extender

Hello, RalphK!

 

Thank you for posting on our Forum, and I'm happy to hear you're enjoying our boards! It's great to be part of a community offering support, with specialists here for additional assistance. I'd also have to agree that our Magnolia services are pretty awesome. Thank you for continuing to choose to visit Best Buy for purchases in this department.

 

Regarding the quote you have inquired about, I would like to reach out to the store directly for more information on this. Can you please send me a Private Message (the blue option is below, to the right of my name) including your full name, email, and phone number?

 

Happy to help,

 

Allison|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 1
Registered: ‎02-07-2019

Re: Magnolia Wifi Extender

Hi RalphK,

I work for a Magnolia Design Center (MDC) and have a pretty good idea of what kind of systems would have been recommended for the situation you are describing.

The two brands possibly recommended would have either been Luxul or Ruckus. Both of these brands are not sold directly to a customer in most situations and would require utilizing a team such as an MDC for referral and installation.

I would strongly recommend getting in touch with that design center as they may still have the quote on file. The number at the top of your quote is a direct line to the design center within Best Buy. The direct line for that location is 561-776-5233.

Good luck!