07-06-2019 11:28 AM
07-07-2019 12:26 PM
Thanks very much for reaching out to us here on the Best Buy Community forums about this.
As noted here, we generally can’t provide receipts for purchases made in cash. That said, I’d be happy to review this to see if it may be possible here.
Please send in a private message through the link in my signature. I’ll need all of that information you mentioned, plus your name, email address, and phone number. Like I said, I can’t guarantee we’ll be able to get that receipt, but it’s worth a look.