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New Member
Posts: 2
Registered: ‎03-06-2019

Lost Receipt

Hi there! My brother gave me a Beats X wireless headphone last year. He purchased it at Best Buy Store in NY on 25th March. Unfortunately, something wrong happened with my powerbeats previous month, and I can not find the receipt. I would like to receive a copy of the receipt. Is it possible?

Best regards!
Posts: 94
Topics: 5
Kudos: 13
Solutions: 7
Registered: ‎12-28-2015

Re: Lost Receipt

Hello, RodrigoRES,

 

Welcome to our community!

 

I use my headphones on a daily basis, so I can understand wanting to receive repairs on your Beats X Wireless Headphones. Although, per our privacy policy, we do require to work directly with the person who made the purchase. Is it possible for your brother to contact our team directly from his own account?

 

We would be happy to assist him locating the purchase receipt for your

headphones.

 

Kindly,

Ken|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎03-06-2019

Re: Lost Receipt

I will request him to do it. The Beats X still has a month of warranty. We need to hurry.
Thanks so much for your advice!
Sincerely,
Posts: 94
Topics: 5
Kudos: 13
Solutions: 7
Registered: ‎12-28-2015

Re: Lost Receipt

RodrigoRES,

 

Great! We hope to hear from him soon.

 

Sincerely,

Ken|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!