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Posts: 1
Registered: ‎10-18-2017

Lost Elite Controller receipt

[ Edited ]

My grandmother got me an Elite Controller for Christmas last year in Rhode Island and we've lost the receipt. Member number is {removed per forum guidelines} , the email for the rewards account was {removed per forum guidelines}. Is there anyway to get the receipt by email?

Posts: 2,971
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Registered: ‎11-29-2016

Re: Lost Elite Controller receipt

Hello Unnie,


Welcome to our forums! I’m glad you’ve posted this question, as quite a few of our Support Forum users may find themselves in a similar situation.


There are actually a few different ways to track down a copy of your Best Buy receipt, as outlined in this handy Help Center Article. That said, if your grandmother was the one who made the purchase, due to Privacy Concerns, we’ll be unable to provide you a copy of her receipt. Going forward, I recommend your grandmother create her own Support Forum account to contact us for help, call 1-888-BESTBUY to speak to our support teams over the phone, or visit her local Best Buy store, and they’ll be happy to help locate the lost receipt.


Hope this helps,

SeanM|Social Media Specialist | Best Buy® Corporate
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