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Posts: 1
Registered: ‎03-20-2019

Looking for Best Buy Customer Complaint Corporatet Fax Number


I have a complaint letter that i wish to fax to Best Buy's corporate office.  The complaint is regarding Samsung failed appliances.  I have visited the Best Buy store and also called Geek Squad customer service and was on the line with them for over 1 1/2 hours.  Right now I have been on hold with the corporate office telephone number for 20 minutes just waiting for a switchboard operator to even answer!  I am tired of the runaround I have received, and have written out the complaint...all I need is a fax number or contact person to send this to, either by fax or regular mail.


Posts: 874
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Registered: ‎10-19-2017

Re: Looking for Best Buy Customer Complaint Corporatet Fax Number

[ Edited ]

Hi there, Ghsd123, 


If you are still needing assistance, you are welcome to send us a private message with the information. We are in the Corporate office. 


To send a private message, simply select the blue box labeled Private Message to the right of my signature. 

Faith|Senior Social Media Specialist | Best Buy® Corporate
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