01-10-2021 03:28 PM
01-14-2021 02:37 PM
Thanks for reaching out about the experience you had in our Avon Best Buy store. I am sorry to hear that you had a poor experience in getting this price match. I try to use our price match whenever I can to save a few extra dollars, and I can understand your disappointment here.
Our Price Match Guarantee states that in order to qualify for a price match, the item must be immediately available. It sounds like, as this was the last TV in stock at the Walmart you visited, the price match would not have qualified, as nckhammond mentioned. I do apologize for any inconvenience as a result of this.
01-18-2021 04:03 AM
01-18-2021 10:07 AM
Thanks for following up with that additional information. As I understand there should have been a TV still available at the competitor's store at the time of your visit to Best Buy, I'd like the chance to review your situation further with my team and the Avon Best Buy store.
To start, please send me a private message including your full name, email, phone number, and the links to the TV on both the Walmart website and Best Buy's. You can find the blue option to message me to the right of my name below.