Best Buy Store Purchase

[ccdad05]

I bought something today at the local store. I looked at a different item online. The app showed the local store HAD this item, $50 cheaper than the only option they had.

I need a private call back from someone to talk about the app basically "Being a Dang Liar and not know what the local stores have or Don't have.

[nckhammond]

They dont call people from this forum. It's all online. Can you provide more details?

[AndrewB-BBY Social Media Specialist]

Hello, ccdad05,

Thank you for taking the time to stop by our community forums. I know how important it is to plan out trips to make a purchase and I appreciate you taking the time to let us know about your recent experience.

Did you place an order for this product ptior to visiting your local Best Buy? While we try to provide the most accurate information possible, we cannot confirm the availability or price of an item until you place your order. You can learn more here.

Typically, we can help create an order for shipping or store pickup if something is not in stock. Did you have the chance to see if this was possible?

While our team is unable to contact you by phone I would be glad to document your feedback here at your Corporate Campus. I will need a few more details to do so. Can you please send me a private message that includes your:

Full name

Email address

Phone number

You can send me a private message by clicking the blue button at the bottom of this post. I look forward to hearing back from you.