09-24-2020 08:32 PM
I went to store #276 on 09/17/2020. I was greeted by Atsede who assisted me in locating a specific monitor. Although my budget for the day was $250, she told me about the BestBuy's 18 months payment program. I gave her all of my information to see if I qualified for the program. Surprisingly I qualified!! She congratualed me. I ended up buy a much more expensive monitor which I knew I was satiisfed with the payment plan.
I ended up going back to the bestbuy again today and she recognized me. I told her I was looking for speakers and a gaming keyboard and she knew where everything was at!!! I'm glad I was able to get the last item in inventory
I will be coming back to this BestBuy to finish building my pc!!
Thank you Atsede.
09-26-2020 05:34 PM
Welcome to our Best Buy forum community! Our goal is to provide our customers with the best shopping experience possible, so it makes me so happy to hear that Atsede at our Pentagon City, VA store was able to make that a reality during your visits.
Getting a new PC is a big deal and we're honored that you came to us for that purchase. I can imagine how I would feel if I went in thinking I needed to keep my purchase at $250 or under, only to learn there was a way to receive 18-months interest free financing so I could go with a model that better met my needs while working with my budget. I'm so glad that Atsede took the time to bring that option to your attention so you could be even happier with your purchase.
I appreciate you taking the time to share this with us so I can let our Pentagon City store leadership know what a positive impact Atsede had on your shopping experience!