12-23-2020 06:04 PM
At store 938, Amiyah P. was so helpful at Geek Squad. My phone was dead prior to my appointment. She was very understanding and charged my phone for me in the back. When I came back to check on my phone, she had already started fixing the issue to my phone. She was the only person fixing electronics in Geek Squad that day. With that being said, she handled the pressure so professional. She was very nice, kind, and represented Best Buy very well. We need more people like Amiyah P. I will recommend everyone to go to store 938!
12-24-2020 04:08 PM
Thank you for reaching out and sharing this with us here on the Forums! I'm so happy to hear that you had a positive experience getting your phone fixed at our Flowood store. It's always a little scary when your phone isn't working, and I can imagine your relief in getting this fixed.
We always want to provide excellent, fast service and I'm glad to hear this has been the case for you, even if the store was busy and Amiyah was the only one available. Thanks again for letting us know about this positive interaction.
I'd be happy to pass this along to the Flowood store leaders! Can you let me know the date/time this happened? Feel free to send me a private message, if you'd prefer.
Looking forward to hearing from you!
12-26-2020 12:17 PM
Welcome back, Kwhite113,
Thank you for getting back to us with this information! Meg is unavailable at the moment, so I’ll be sure to follow up with the leadership team at store 938, so they’re made aware of the fantastic service Amiyah is providing our customers!
I appreciate you taking the time to make sure Amiyah gets the kudos she deserves, and if you ever feel like sharing feedback with us again in the future, feel free to swing by our Support Forums any time!
All the best,