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New Member
Posts: 2
Registered: ‎07-06-2019

LG TVS

I went to Best Buy to buy a Sharp 50in TV but the employee convinced me to buy an LG TV.  Do your employees have an incentive to sell LG tvs?  I am suspicious now.  I am thinking of exchanging the TV before opening the box just out of suspicion. 

Best Buy Employee
Posts: 1,035
Registered: ‎01-09-2015

Re: LG TVS

You shouldn’t be suspicious, LG televisions are in the top 3 televisions at Best Buy. Sony and Samsung make up the other two. I would hands-down Buy an LG over a Sharp, and as long as the associate took into account every feature you requested/ desired when recommending the LG I would say it is a great recommendation. Doubly so if the price was pretty comparable or even slightly higher.

Sharp exited the North American market and has licensed another company to continue to make TVs here. That’s not to say they are bad, they are a great value brand within the Best Buy tv lineup. I only say this to inform that it is not the same as the Sharp that was producing Quattron panels and Elite televisions a decade ago.
I am a Best Buy Employee, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
Regular Contributor
Posts: 985
Registered: ‎02-07-2011

Re: LG TVS

I agree with jdogg, Sonys are nice but cost more then they should, Samsung's are great sometimes, they tend to be trend setters and do thier own thing, sometimes it works, sometimes not. LG stays pretty mainstream. The sharpe ones seem slightly better then those generic Toshiba fire TV's that Toshiba wont even claim for warranty service.
Posts: 3,385
Topics: 58
Kudos: 245
Solutions: 178
Registered: ‎08-21-2017

Re: LG TVS

Hey there, oodumus,

 

Thanks for joining our community forums and reaching out to us about this purchase. There's some good answers in this thread which is great because I personally don't know much about TVs. I can tell you that our Blue Shirts do not earn a commission for sales. It sounds like the associate helping you may have been aware of a better fit for what you needed. I hope you enjoy your new TV, please let us know if you have any other questions!

AndrewB|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎07-06-2019

Re: LG TVS

The TV acually isnt that good. Bas picture quality.  Can I still return it?  I still am suspicious, reminds me of the bait and switch episode in Growing Pains

Posts: 370
Topics: 28
Kudos: 53
Solutions: 18
Registered: ‎07-23-2018

Re: LG TVS

Hello, oodumus, 

 

We certainly want you to be satisfied with your purchase! After all, a television is quite an investment. We are always happy to work within the Terms of our Return & Exchange Promise. If you require additional assistance, please feel free to send a private message. You can do that by clicking the darker blue box next to my name below.

 

Kind regards,

Sarah|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!