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Posts: 2
Registered: ‎06-04-2019
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Kyle is amazing!

[ Edited ]

Hello, I had the best customer service experience at Best Buy in West Chester. Kyle is so knowledgeable, patient, and professional even though my purchase went passed the closing hours. I tried to give the compliment to his manager Steve but he did not seem to care. I would like confirmation that his general manager. The Best Buy store number is 1764. 10 Quarry Rd, Dowingtown, PA. My customer service pin is {Removed per forum guidelines} I would not have spent this amount of money without the knowledge he provided.

Posts: 5,426
Topics: 56
Kudos: 488
Solutions: 306
Registered: ‎12-23-2016

Re: Kyle is amazing!

Hello, Habdela,


Thanks for joining us at the Best Buy Community forums. I like to think I do a pretty good job, so I appreciate the kind words.

Wait, this is about another Kyle? What a letdown…


But to be serious, I’ll be sure to pass along your great compliment to the leadership at our Downingtown store so Kyle can get the recognition he deserves. I’m sorry that Steve didn’t seem to take your compliment seriously. Positive feedback like this is fantastic, so I want to thank you for taking the time to register an account to share this.


I’m sure the next time you shop with us we’ll provide you with a similarly great experience. Please reach back out if you ever need any help with a Best Buy purchase. We’re always here to support our customers.


Sincerely, 

Kyle R|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎06-04-2019

Re: Kyle is amazing!

Lol. Thank you
Posts: 5,426
Topics: 56
Kudos: 488
Solutions: 306
Registered: ‎12-23-2016

Re: Kyle is amazing!

Hi, Habdela,

You're very welcome! 

 

We look forward to seeing you at one of our stores again soon. In the meantime, have a great rest of your week.

Sincerely, 

Kyle R|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!