Best Buy Store Purchase

[Rbklipel]

hello, in november 2018 i bought a powerbeats3 wireless headset in chicago. The invoice never arrived in my email, but now I need it because the product is defective. Thank you, Rodrigo {removed per forum guidelines}

[Quinton-BBY Social Media Specialist]

Rbklipel,

Thanks for creating a profile and connecting with our community! Welcome to the Best Buy Forums!

You should be able to locate your store purchases when logged in on BestBuy.com. If you are having trouble, I would be more than happy to see what answers I may be able to find for you here. To do so, please click on the blue button in my signature below to send me a private message. Once there, please provide your full name, email, and phone number to get started.

Regards,

[Rbklipel]

I bought it at the physical store in Chicago! Email with invoice never arrived, and now I need for product warranty!

[Cameron-BBY Social Media Specialist · Accepted solution]

Rbklipel,

That shouldn't be a problem that limits us from finding this receipt for you. If you can send either Quinton or me a Private Message with the information he'd requested, we can get that process started for you. 

Happy to help!