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Posts: 1
Registered: ‎08-14-2019


I need the invoice for a product that I took out of the store, I was not given any paper and the product is defective, to take to the accurate assistance of the invoice. can you send me please?
Posts: 4,800
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Registered: ‎11-29-2016

Re: Invoice

Good afternoon, Anapelumos,


Welcome to our forums!  I’m sorry to hear there seems to be an issue with your recent purchase, but I’ll be happy to see what I can do to get your receipt to you as soon as possible.


For me to begin my research, there are a few pieces of additional information I’ll need from you.  If you could send me a private message with the following information:


  • Your first and last name
  • Your phone number
  • Your email address
  • What product(s) were purchased
  • A rough estimate of the total amount spent on the receipt, including tax
  • Date of purchase
  • Store location


This should be enough information for me to begin my research.  As you can imagine, most of this information is sensitive, and we’ll want to keep it out of the public view of our forums, so be sure to use the blue “Private Message” button in my signature. 


Looking forward to hearing from you,

SeanM|Social Media Specialist | Best Buy® Corporate
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