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Posts: 3
Registered: ‎04-03-2019
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Invoice

[ Edited ]

Good night.
On 02/17/2019 I bought an iPhone XS Max at Best Buy Orlando and I need the invoice for the device. I need to request Apple's warranty and they are demanding the invoice. I'd like you to send me, please. Here is the purchase information:
Date: 2/17/2019
Device: iPhone XS Max 64G Silver
Value: $ 1,208,20
Name: Thiago {removed per forum guidelines}
Individual Tax ID: {removed per forum guidelines}
I am waiting to send the invoice.
Thank you

Posts: 2,152
Topics: 42
Kudos: 362
Blog Posts: 16
Solutions: 132
Registered: ‎08-08-2017

Re: Invoice

Good morning, Thiago,

 

Welcome to our community, and thanks for stopping by our store in Orlando to upgrade your phone to the iPhone XS Max!  I’ve had mine for about six months now and really enjoy the enhanced Portrait Mode for taking photos, as well as the larger screen.  I’d be happy to see if I can help you locate a proof of your purchase to present to Apple.

 

It looks like you’ve provided almost all of the information I need to get started (thank you!) but I’ll need to verify a few more details before I can get started digging for this receipt.  If you will please send me a private message that includes the following information, I’ll be glad to see what I can do to help.  A private message can be sent by logging into the forum and selecting the blue “Private Message” button in my signature below.

 

Email address

Phone number

Method(s) of payment

 

How Do I Get a Copy of My Receipt?

 

I hope to hear from you soon.

Sam|Retired Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎04-03-2019

Re: Invoice

[ Edited ]

good afternoon

email: {removed per forum guidelines}
Phone: {removed per forum guidelines} (Brasil)
Payment: Credit card (Visa)

Posts: 2,152
Topics: 42
Kudos: 362
Blog Posts: 16
Solutions: 132
Registered: ‎08-08-2017

Re: Invoice

Hi there, Thiago,

 

Thanks for sharing that information.  I had to remove a few details from your post to protect your privacy, as we don’t want the public to have access to your personal information. 

 

With that said, I was able to locate your receipt and have requested a copy be sent to the email address you included in your prior correspondence.  You should receive it within the next 2 hours, but I'd recommend checking your spam, junk, and promotions folders as some email providers are known to filter our messages.

 

I hope this helps.  Thank you for writing to us.

Sam|Retired Social Media Specialist | Best Buy® Corporate
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