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New Member
Posts: 3
Registered: ‎03-04-2019

Invoice copy

Dear all, good night!

I live in Brazil and I lost my MacBook Pro invoice.
So I would like to know if you could help me.

I bought the Mac in October/17.

What’s informations do you need ?

Tks
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Posts: 909
Topics: 66
Kudos: 183
Solutions: 40
Registered: ‎10-19-2017

Re: Invoice copy

Greetings, Gabrielbezogne,

 

Welcome to our Best Buy Forum! I know I can have trouble keeping tabs on where I put receipts (especially when they're from purchases made a few years back) so I can certainly understand your predicament. 

 

It would be my pleasure to try and track down this purchase. For me to help, using the "Private Message" option in my signature please send over your full name, phone number, and email as well as any details you can remember such as if this purchase was made in store or online.

 

Look forward to hearing from you!

 

Cheers,

 

 

 

Elle|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎03-04-2019

Re: Invoice copy

[ Edited ]

E-Mail: {removed per forum guidelines}
Telephone: {removed per forum guidelines}
Fulll name: {removed per forum guidelines}
I bought on October/17 in the store located in Florida.

Tks

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Posts: 909
Topics: 66
Kudos: 183
Solutions: 40
Registered: ‎10-19-2017

Re: Invoice copy

[ Edited ]

Gabriel,

 

While I wish I had a better answer, tracking down a receipt from 2017 can be a treasure hunt in itself even knowing the date, amount spend and store location. Since we have multiple stores in Florida, that would not be enough information for me to locate a receipt.

 

If you remember more details about the purchase, please let us know and we'll see what we can find.

 

Cheers,

 

 

 

 

 

 

Elle|Social Media Specialist | Best Buy® Corporate
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Posts: 3
Registered: ‎03-04-2019

Re: Invoice copy

Hello, any news?

I just remember, I bought a bose earphone and I paid in cash and credit.

The store was located near pompano beach.

Tks
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Registered: ‎09-29-2008

Re: Invoice copy

Hello, Gabriel,

 

Thank you for your message. 

 

There are three Best Buy stores in the Pompano Beach area. We would need to know at which exact store you made your purchase. Additionally, the following information will be needed to help locate your receipt:

 

  • The exact date of purchase
  • The full amount of the purchase including all items and tax in U.S. dollars
     

I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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