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Posts: 1
Registered: ‎03-24-2019

Invoice Copy

[ Edited ]

I bought a go pro Hero 5 in Nov / 2016 at a Best Buy in Miami, but I do not remember exactly which one. I have the Go Pro serial number {removed per forum guidelines}. Is it possible to find out which store I bought? And is it possible to issue a copy of the invoice?

Posts: 3,012
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Registered: ‎04-18-2017

Re: Invoice Copy

Hello, dannen, 


Thanks for reaching out to us on the Best Buy forums to ask us for assistance with reprinting the receipt!  With apologies, serial numbers are not a way that we're able to search for many receipts, but I'm still wishing to see if I can help out!

Send me some additional information, perhaps a bank statement would assist for the store location too!  Send me a private message by clicking the blue button in my signature line below that contains your full name, phone number, email address, and the total amount of your purchase.   This should allow me to get a good start in possibly finding your receipt!

Hope to hear back from you soon!

JJ|Social Media Specialist | Best Buy® Corporate
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