10-09-2017 04:08 AM
10-10-2017 11:03 AM
Coupons are a great way to save a little extra. I’m sorry to hear that your local Columbia Best Buy was unable to apply your coupon to the open-box dishwasher you had your eye on, and they weren’t able to clearly articulate why. Thank you for joining our community for some advice; I’d be happy to see how I can assist you further.
Terms of the coupons provided to our customers may vary, and in order to provide you correct advice I would need to take a peek into your specific 20% off coupon. I’ve sent you a private message with directions on how to share those images of the coupon with us. You can check your private messages by ensuring you’re logged into your forum community profile, and by selecting the orange envelope in the top right-hand corner.
10-11-2017 03:59 PM
Good Afternoon Malinda,
I received your emails with the necessary information to look into this matter further! Thank you for sending over your purchase receipt, and the coupon you attempted to use on your purchase. I’m in the process of looking into why your coupon wasn’t able to be used.
Once I have more information from our coupon team I’d be happy to discuss how I might be able to assist you further privately.