Best Buy Store Purchase

[Seroki1]

I recently brought a tv in store to get delivered, however I cancelled the order after 24 hrs to buy a different tv. The cancelled order has been stuck on pending refund for over a week. I’m just wondering when I will be able to get my refund. I don’t know if the process is different since I cancelled the order several days before the delivery date and there wasn’t a transaction hold on my credit card.

[LisaF-BBY Social Media Specialist]

Hello, Seroki1,

Welcome to our online community! 

Thank you for reaching out regarding the refund for your canceled order. Timely refunds and credits are important, so I understand why you would want to check on the status of your refund. I would be happy to look into this with you. To begin, please send a Private Message including your full name, email address, phone number, and order number if you have it. You can use the blue button next to my signature below to send a Private Message.

 I look forward to assisting you.

Regards,