10-21-2019 06:52 AM
10-21-2019 11:34 AM
I'd recommend stopping by the nearest Best Buy to see if they can locate the purchase receipt for this power supply, however, I cannot promise what outcome will come now that so much time has passed. I'm crossing my fingers they 're able to locate and print out a duplicate receipt so that you can take advantage of the warranty!
If you're unable to return then we can only ask for your patience until a moderator has the chance to see if they can lend a helping hand to you! Bare with them as they're very busy, but normally 3 to 5 business days is when they swing by!
10-21-2019 09:05 PM
10-22-2019 02:11 AM
It doesn't have to be the same store at which you made your purchase. Like @autotech796 mentioned, any Best Buy store should be able to easily pull up your purchase history associated with a credit/debit card.
I am a former Best Buy employee. While here to help, the opinions presented by me on this site do not represent the views or decisions of Best Buy and its affiliates. Authorized company representatives identified with -BBY after their names are able to address specific concerns or inquiries in greater detail.
Remember to Kudo a post if you like it, or Accept As Solution if it answers your query!
10-22-2019 11:49 AM
10-22-2019 02:28 PM
Cool cool, I understand that a store closing could put "nearest" out of the question for some customers. Thanks for sitting tight for an official moderator to swing by and assist you with this, but please do not disclose any further information about your purchase until you're asked in a private message. We want to make sure your information remains your own on public forums!
Hope they're able to assist you shortly!
10-23-2019 10:05 AM
Hey there, ben-,
Thanks for stopping by our community forums and taking the time to write to us. I would be happy to help you take a look for this receipt so we can help you look in to your available options. I will need a bit more information so I can continue to search for this. Can you please send me a private message with your:
You can send me a private message by clicking the blue button at the bottom of my post across from my name. I look forward to hearing back from you so I can continue to research this.